Terms of service


Effective Date: 12 April 2026

By accessing or using Khorox, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our website.


1. Use of the Website

You agree to:

  • Use our website only for lawful purposes
  • Not violate any applicable laws or regulations
  • Not upload or transmit any harmful, malicious, or disruptive content
  • Not attempt to gain unauthorized access to accounts, systems, or data connected to our website


2. Account Information

You agree to provide accurate, current, and complete information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account and login details, and for all activities carried out under your account.


3. Products and Services

We reserve the right to:

  • Change, update, or discontinue products at any time
  • Limit the quantities of products or orders
  • Refuse or cancel any order at our discretion

All product descriptions, availability, and prices are subject to change without notice.

We make reasonable efforts to ensure that product information is accurate, but we do not guarantee that all descriptions, images, or other content on the website will always be fully error-free.


4. Accepted Payment Methods

We accept the payment methods made available at checkout, including:

  • Apple Pay
  • Google Pay
  • Mastercard
  • Visa

If a specific payment method is unavailable, it will not appear at checkout.


5. Currency

All prices and payments are processed in GBP (British Pounds).


6. Payment Terms

All purchases must be paid in full at the time of checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method. Orders will not be processed or dispatched until payment has been confirmed.


7. Transaction Security

All transactions are encrypted using SSL (Secure Socket Layer) technology and processed securely through our payment service providers.


8. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Please review that policy carefully before making a purchase.


9. Fraud Prevention

Khorox reserves the right to flag, hold, or cancel orders that appear suspicious or potentially fraudulent. In some cases, additional verification may be required before an order is processed.


10. Limitation of Liability

To the fullest extent permitted by law, Khorox shall not be liable for:

  • Delays in delivery caused by circumstances beyond our control
  • Indirect, incidental, or consequential damages
  • Errors, inaccuracies, or omissions in product information, pricing, or website content

Nothing in these Terms excludes liability where such exclusion is not permitted by applicable law.


11. Intellectual Property

All content on this website, including text, graphics, logos, images, product content, and website design, is the property of Khorox or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content from this website without prior written permission.


12. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will take effect immediately upon posting on this page. Your continued use of the website after such changes means you accept the updated Terms.


13. Governing Law

These Terms are governed by the laws of Germany.


14. Contact Information

Business Name: Khorox
Website: www.khorox.com
Email: hello@khorox.com
Phone: +49 1520 7512209
Address: Trierer Str. 92-94, 52078 Aachen, Germany
Contact page: Contact Us


If you have any questions about these Terms of Service, you can contact us using the details above.